90ji Frequently Asked Questions

Creating a 90ji account is straightforward. Visit 90ji.win and click the registration button. You'll need to provide a valid email address, choose a secure password, and enter your date of birth. Registration typically takes under two minutes. Once your account is created, you can make your first deposit via GCash or Maya and start playing — full KYC verification is required before your first withdrawal, not before you play.

For KYC on 90ji, you'll need one government-issued Philippine ID — a PhilSys National ID, a valid Philippine passport, an LTO driver's licence, or an SSS/GSIS/Pag-IBIG card with your photo. You'll also need proof of address in the Philippines dated within the last 90 days, such as a utility bill or bank statement. Selfie verification may also be required for biometric document matching. Most submissions are processed within 24 hours.

No. 90ji strictly permits one account per person. Creating multiple accounts — whether using the same or different personal details, email addresses, or devices — is a violation of the 90ji Terms and Conditions. If duplicate accounts are detected, all accounts may be suspended and any balances may be forfeited. If you've accidentally created a second account, contact support immediately to have it merged or closed before it becomes an issue.

Go to the 90ji login page and click "Forgot Password". Enter the email address registered to your account and you'll receive a password reset link within a few minutes. Check your spam or junk folder if it doesn't arrive in your inbox. The reset link is valid for 30 minutes. If you no longer have access to your registered email, contact 90ji support via live chat — identity verification will be required before your account details can be updated.

You can request permanent account closure by contacting 90ji support via live chat or by emailing [email protected] with the subject "Account Closure Request." Before closure is processed, any pending withdrawals will be completed and your identity will be confirmed. Any verified Cash Balance remaining will be returned to your original payment method. If you're considering closure due to problem gambling, please read our Responsible Gaming page first — self-exclusion may be a better fit.

The minimum deposit on 90ji via GCash or Maya is ₱100. This makes it accessible for most Filipino players regardless of budget. Bank transfer minimums may vary by bank — BPI, BDO, and Metrobank transfers typically have a higher minimum of around ₱500 depending on the transfer method used. All amounts are in Philippine Peso and credited to your Balance once the payment provider confirms the transaction.

GCash withdrawals from 90ji are typically processed within 1 to 3 business hours for verified accounts. This is one of the fastest withdrawal experiences available on a Philippine online gaming platform. Processing time begins once your withdrawal request clears our compliance review. First-time withdrawals require completed KYC, which may add time if documents haven't been submitted yet. Once KYC is cleared, subsequent GCash withdrawals are fast and consistent.

90ji does not charge platform-side fees on standard deposits or withdrawals. Your GCash, Maya, or bank balance is credited or debited at face value in Philippine Peso. However, your payment provider — GCash, Maya, BPI, BDO, or Metrobank — may apply their own transfer fees depending on the transaction type. We recommend checking with your payment provider for their current fee schedule for online transfers, particularly for bank transfers via InstaPay or PesoNet.

A few things can delay a 90ji withdrawal: your KYC verification may be pending, there may be an active wagering requirement on bonus-derived winnings, or your withdrawal may have been flagged for a routine compliance review. Bank transfers to BDO, BPI, or Metrobank can also take 1–3 business days due to the receiving bank's own processing schedule. If your withdrawal has been pending for more than 24 hours with no update, contact 90ji support via live chat with your transaction reference number.

90ji's default policy is to return withdrawals to the same payment method used for the most recent deposit — this is standard practice for online gaming platforms in the Philippines and is part of our anti-money laundering compliance. If your original payment method is no longer available (e.g., the GCash number has changed), contact 90ji support to arrange an alternative withdrawal route. Additional identity verification will be required in such cases to protect your account.

90ji carries an extensive library of JILI slot titles — one of the most popular slot providers among Filipino players. Titles include Fortune Gems, Super Ace, Money Coming, Crazy777, Mega Ace, and dozens more across themes from classic fruit machines to adventure and mythology. New JILI releases are added to the 90ji Slot section regularly. All JILI slots on 90ji use certified RNG systems, and RTP figures for individual titles are displayed within each game's information panel.

Yes. All live dealer games on 90ji — including baccarat, roulette, blackjack, sic bo, and dragon tiger — are conducted by professional dealers in certified studio environments with multiple camera angles. Every round is recorded and can be reviewed in the event of a dispute. The card shuffling, dealing, and roulette spin outcomes are verifiable in real time by all players at the table. 90ji's live casino partners are subject to independent auditing standards.

Absolutely. 90ji is fully optimised for mobile browsers on both Android and iOS devices. You don't need to download a separate app — simply open 90ji.win in your mobile browser (Chrome, Safari, or Samsung Internet all work well) and the platform adapts to your screen size automatically. All game categories — slots, live casino, bingo, and sports betting — are accessible on mobile. Many Filipino players in Manila, Cebu, and Davao play exclusively on their phones.

Yes, 90ji's sportsbook covers a wide range of events popular with Filipino bettors — including the Philippine Basketball Association (PBA), NBA, UFC, boxing, and football leagues from around the world. Markets include match result, total points/rounds, handicap, and live in-play betting during select events. Sports betting on 90ji is done in Philippine Peso, with minimum bet sizes displayed per market. Check the 90ji Casino section for current live events and available betting markets.

If your connection drops mid-spin on a 90ji slot game, the spin result is determined server-side — not on your device — so the outcome is already recorded by the time you reconnect. When you log back in, the completed result and any winnings will be reflected in your Balance. For live dealer games, a disconnection during a settled round similarly records the outcome on 90ji's servers. If a disconnection occurs during an unsettled live round, the game rules for that specific title govern how the hand is resolved. Contact support if you believe an error occurred.

The 90ji welcome bonus is credited to new players upon their first qualifying deposit. The bonus amount, percentage match, and minimum deposit required are specified in the current promotion terms, which are published on the Promotions page of your 90ji account dashboard. Bonus funds are credited to a separate Bonus Balance and cannot be withdrawn directly — they must first be converted to Cash Balance by meeting the stated wagering requirement within the promotion's time limit. Full details are always shown before you accept any offer.

A wagering requirement (also called a playthrough requirement) means you must bet a specified multiple of the bonus amount before the bonus — or winnings from it — can be withdrawn. For example, a 20x wagering requirement on a ₱500 bonus means you need to place ₱10,000 in eligible bets. On 90ji, progress toward your wagering requirement is tracked in real time in your account dashboard. Not all game types contribute equally — slots typically contribute 100%, while some table games contribute less. Check the specific bonus terms for the exact contribution rates.

Yes, 90ji regularly runs reload bonuses for existing players and cashback promotions on selected game categories. Reload offers are typically tied to specific deposit days or game types — for example, a weekend slot reload or a live casino cashback percentage. All current promotions are listed in the Promotions section of your 90ji account. Since offers change regularly, it's worth checking back frequently or enabling promotional notifications in your account settings so you don't miss out.

Bonus funds on 90ji can be voided for several reasons: the wagering requirement was not met within the bonus time limit, the bonus was claimed on a second account in violation of the one-account rule, gameplay patterns suggested bonus abuse (such as low-risk hedging bets designed to clear wagering requirements without genuine play risk), or a chargeback was initiated. If you believe your bonus was voided in error, contact 90ji support with your account email and the relevant promotion name — our team will review the case.

90ji is an online gaming platform operated in compliance with the regulatory framework applicable to online gaming in the Philippines. The Philippine Amusement and Gaming Corporation (PAGCOR) oversees the regulation of online gaming in the country. 90ji follows the standards required for lawful operation, including KYC identity verification, anti-money laundering procedures, age verification for all players, and responsible gaming tools. For specific licensing enquiries, contact 90ji support who can direct you to the relevant regulatory information.

Both tools are available directly in your 90ji account under Settings → Responsible Gaming. Deposit limits (daily, weekly, or monthly) take effect immediately when reduced. Self-exclusion can be requested for periods from 7 days up to permanent closure — and once activated, it cannot be reversed during the exclusion period. If you'd prefer to speak to someone, email [email protected] with the subject "Self-Exclusion Request." All requests are processed within one hour, including outside business hours.

The minimum age to play on 90ji is 18 years old. Age is verified at registration through date-of-birth submission and enforced rigorously during KYC — a government-issued Philippine ID showing your date of birth is required before your first withdrawal is processed. Any account found to belong to a person under 18 is immediately closed and any deposits are returned to the original payment source. There are no exceptions to this policy. Parents and guardians should ensure that shared devices have appropriate controls to prevent minor access to gambling platforms.